{"id":3293,"date":"2022-05-10T14:21:23","date_gmt":"2022-05-10T14:21:23","guid":{"rendered":"https:\/\/eastriver.studio\/?page_id=3293"},"modified":"2024-02-08T19:34:51","modified_gmt":"2024-02-08T19:34:51","slug":"website-care","status":"publish","type":"page","link":"https:\/\/eastriver.studio\/website-care\/","title":{"rendered":"Website hosting & maintenance plans"},"content":{"rendered":"
\n
\n
\n\n

We offer businesses a flexible range of website care plans designed to keep your Wordpress or Woocommerce website running smoothly without all the headaches. <\/h2>\n\n\n\n

Our simple flat fee website care plans cover monthly hosting, maintenance and support and give business owners complete peace of mind that their business’s website is in safe hands and cared for without them having to worry. <\/p>\n\n\n\n

With high quality and fast loading hosting and premium optimisation tools included in all our plans, we can normally improve website performance too whilst taking away the traditional headaches associated with managing and maintaining a self hosted Wordpress site so you can focus on running your business.<\/p>\n\n\n

\n\n<\/path><\/svg><\/span>View our website hosting & maintenance care plans<\/span><\/a>\n\n<\/div>\n<\/div><\/div><\/div>\n\n
\n\n
<\/figure>\n\n<\/div><\/div><\/div>\n<\/div>\n\n
\n
\n\n

Basic Care<\/h3>\n\n\n\n

\u00a335<\/strong> \/ month<\/p>\n\n\n\n

Perfect for small sites that only have their content updated from time to time.<\/p>\n\n\n\n

<\/path><\/svg><\/span>Fast cloud hosting<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Wordpress updates<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Plugin updates<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>1\/2 hr<\/strong> for updates*<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Weekly off-site backups<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Security scans<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Email support<\/span><\/p>\n\n\n\n

<\/path><\/path><\/svg><\/span>Woocommerce<\/span><\/p>\n\n\n\n

<\/path><\/path><\/svg><\/span>Uptime monitoring<\/span><\/p>\n\n\n\n

<\/path><\/path><\/svg><\/span>Monthly reports<\/span><\/p>\n\n\n\nGet started<\/strong><\/a>\n\n<\/div><\/div>\n\n

\n\n

Essential<\/strong> Care<\/h3>\n\n\n\n

\u00a360<\/strong> \/ month<\/p>\n\n\n\n

Perfect for startups or small businesses needing monthly Wordpress support<\/p>\n\n\n\n

<\/path><\/svg><\/span>Fast cloud hosting<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Wordpress updates<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Plugin updates<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>1 hr<\/strong> for updates*<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Daily off-site backups<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Security scans<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Email support<\/span><\/p>\n\n\n\n

<\/path><\/path><\/svg><\/span>Woocommerce<\/span><\/p>\n\n\n\n

<\/path><\/path><\/svg><\/span>Uptime monitoring<\/span><\/p>\n\n\n\n

<\/path><\/path><\/svg><\/span>Monthly reports<\/span><\/p>\n\n\n\nGet started<\/strong><\/a>\n\n<\/div><\/div>\n\n

\n\n

Essential <\/strong>Care +<\/h3>\n\n\n\n

\u00a3100<\/strong> \/ month<\/p>\n\n\n\n

Good for businesses with larger sites or who need extra support and reporting <\/p>\n\n\n\n

<\/path><\/svg><\/span>Fast cloud hosting<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Wordpress updates<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Plugin updates<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>2 hrs<\/strong> for updates*<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>12 hourly off-site backups<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Security scans<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Email & phone support<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Woocommerce<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Uptime monitoring<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Monthly reports<\/span><\/p>\n\n\n\nGet started<\/strong><\/a>\n\n<\/div><\/div>\n\n

\n\n

Premium<\/strong> Care<\/h3>\n\n\n\n

\u00a3150 <\/strong>\/ month<\/p>\n\n\n\n

Best for businesses who want to scale and protect their site with premium support<\/p>\n\n\n\n

<\/path><\/svg><\/span>Fast cloud hosting<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Wordpress updates<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Plugin updates<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Unlimited<\/strong> updates*<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>12 hourly off-site backups<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Security scans<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Email & phone support<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Woocommerce<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Uptime monitoring<\/span><\/p>\n\n\n\n

<\/path><\/svg><\/span>Monthly reports<\/span><\/p>\n\n\n\nGet started<\/strong><\/a>\n\n<\/div><\/div>\n<\/div>\n\n

\n\n

* Included time is per month and includes maintenance time used automatically for updates\/support. Unlimited updates only available on sites with less than 40 total pages.
Any time not used within a month does not roll over to the next month.<\/p>\n\n<\/div><\/div>\n\n

\n\n

Frequently asked questions<\/h2>\n\n\n\n

How do I pay for a plan?<\/p>\n\n\n\n

Website care plans run month to month and are paid for upfront by a monthly direct debit. Simply sign-up via our website and we’ll onboard you and send the details to set up the direct debit. Note we just require one month’s written notice should you wish to cancel your plan.<\/p>\n\n\n\n

What sort of work is covered in the allocated time?<\/p>\n\n\n\n

Depending on the plan selected, we can usually cover a variety content updates or website issues in the allocated time such as minor content updates\/revisions, adding new blog posts, changing\/adding photos and graphics etc. For anything more complex which cannot be realistically achieved in the plan’s time such as adding whole new pages\/sections, making changes to the theme or structure, etc we’ll be happy to complete these on an ad-hoc basis for an additional fee at our standard hourly rate (which we also discount if you are on a plan too!).<\/p>\n\n\n\n

Can I still have a plan and use my own hosting?<\/p>\n\n\n\n

No unfortunately not. Our plans purposefully include high quality, fast loading Wordpress cloud hosting which forms part of the package benefits and allows us to ensure high levels of service quality and security for our clients by being hosted on our platform. If you decide to come on board with us we’ll take care of migrating your site over for no additional cost, so you won’t have to worry as we’ll handle everything for you. Migrations are also usually seamless (if there’s no ecommerce or similar functions with active customers) so you don’t even have to worry about downtime or any inconveniences by migrating your site over to us.<\/p>\n\n\n

\n\nGet started with a website care plan<\/a>\n\n<\/div>\n<\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/eastriver.studio\/wp-json\/wp\/v2\/pages\/3293"}],"collection":[{"href":"https:\/\/eastriver.studio\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eastriver.studio\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eastriver.studio\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eastriver.studio\/wp-json\/wp\/v2\/comments?post=3293"}],"version-history":[{"count":14,"href":"https:\/\/eastriver.studio\/wp-json\/wp\/v2\/pages\/3293\/revisions"}],"predecessor-version":[{"id":4330,"href":"https:\/\/eastriver.studio\/wp-json\/wp\/v2\/pages\/3293\/revisions\/4330"}],"wp:attachment":[{"href":"https:\/\/eastriver.studio\/wp-json\/wp\/v2\/media?parent=3293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}