Website care

We offer businesses a flexible range of website care plans designed to keep your Wordpress/Woocommerce site(s) running smoothly without all the headaches.

Our simple flat fee website care plans cover monthly hosting, maintenance and support and give owners of Wordpress and Woocommerce sites complete peace of mind that their website is in safe hands and cared for without them having to worry.

With high quality and fast loading hosting included in all our plans, we can normally improve website performance too whilst taking away the traditional headaches associated with managing and maintaining a self hosted Wordpress site so you can focus on running your business.

Basic Care

£59 / month

Perfect for startups or small businesses needing monthly Wordpress support

Fast cloud hosting

Wordpress updates

Plugin updates

Daily off-site backups

Security scans

1 hr of minor updates *

Telephone support

Woocommerce

Uptime monitoring

Monthly reports

Growth Care

£99 / month

Good for businesses with larger sites or who need extra support and reporting

Fast cloud hosting

Wordpress updates

Plugin updates

12 hourly off-site backups

Security scans

2 hrs of minor updates *

Telephone support

Woocommerce

Uptime monitoring

Monthly reports

Premium Care

£149 / month

Best for businesses who want to scale and protect their site with premium support

Fast cloud hosting

Wordpress updates

Plugin updates

6 hourly off-site backups

Security scans

3 hrs of minor updates *

Telephone support

Woocommerce

Uptime monitoring

Monthly reports

* Included time is per month and includes maintenance time used automatically for updates/support.
Any time not used within a month does not roll over to the next month.

Frequently asked questions

How do I pay for my plan?

Website care plans run month to month and are paid for upfront by a monthly direct debit. Simply sign-up via our website and we’ll onboard you and send the details to set up the direct debit. Note we just require one month’s written notice should you wish to cancel your plan.

What sort of work is covered in the allocated time?

Depending on the plan selected, we can usually cover a majority of small / minor updates in the allocated time such as small content updates/revisions, adding new blog posts, changing/adding photos and graphics, etc. For anything more complex such as adding whole new pages/sections, making changes to the theme or structure, etc, which cannot be realistically achieved in the plan’s time, we’ll be happy to complete these on an ad-hoc basis for an additional fee at our standard hourly rate (which we discount if you are on a plan).

Can I still have a plan and use my own hosting?

No unfortunately not. Our plans purposefully include high quality, fast loading cloud hosting which forms part of the package benefits and allows us to ensure a higher level of service quality & security for all our clients by them being hosted on our own platform.

We are creative web design studio based in Exeter, Devon specialising in Wordpress and Woocomerce development, performance optimisation, hosting and support.

Contact

Based in Exeter
& East Devon UK

01392 244036

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